- The overall quality of the healthcare system that hosts the provider
- The volume of specific medical activities
- Hospital equipment
- Quality of medical teams, assessed in light of recognition by peers and scientific publications
- Transparency of establishment in terms of external communication and access to information
- Reports of national and international supervisors and health auditors about the quality of the provider
Best-in-Class Doctors and Hospitals
Althalia and its subsidiary Indigomed continually rate and audit 800 healthcare facilities and more than 1,800 specialists according to an internal, multidimensional methodology focused on the use of optimal medical and diagnostic equipment, the prevention of nosocomial infections, the rilevance of medical publications, and attendance at international medical seminars and congresses by the institution’s relevant medical team members. These factors are used to evaluate the quality of the facilities and the skill and experience of the practitioners who are part of the Althalia and Indigomed network.
Strong, Rich, In-House Methodology for Healthcare Qualification
We have developed a methodology that we continually improve to better determine the relative quality of providers and medical institutions. The Althalia Healthcare Excellency Program evaluates medical facilities based on several criteria, including the overall healthcare system hosting the facility, patient safety, clinical services, and staff management.
Before visiting the provider, our medical team analyzes:
During visits, four dimensions are analyzed:
- Accessibility, quality of care, quality of accommodations for both patients and relatives, quality of infrastructure, and quality of services for long-term stays, specifically for pediatric care
- Management, to ensure patient access to quality care
- Quality of the management of post-hospitalization and integration with providers to guarantee continuing healthcare
- Technological currency of all installed equipment
We work diligently to collect and share key quality indicators such as the World Health Organization’s Safe Surgery Checklist. Our medical team systematically verifies the use of the checklist, which has been shown to reduce postoperative deaths and complications.
We also use evidence-based care pathways to manage care, and by promoting hospitals using those pathways, we promote safer, more appropriate, more cost-effective care.
Another resource exists in multidisciplinary teams that manage oncology patient care. Published evidence indicates that a team approach to developing a patient’s care plan can reduce mortality and improve quality of life for patients.
Lastly, using a preadmissions clinic or equivalent, in which patients are screened for infection prior to admission, allows appropriate preventive measures to be taken.